Privacy and legal

AXA ICAS UK Ltd is part of the AXA Group of companies, which takes your privacy very seriously. We promise to do all that we can to protect it.

The information below tells you, in mostly broad terms, how we use personal information that we collect from your use of our website.

Any personal information you supply to AXA ICAS UK Ltd via this website (and by other means) will be treated in accordance with the Data Protection Act 1998 and other legislation intended to protect your personal information and privacy.

This website has links to the websites of other companies within the AXA Group. Each AXA Group company's website will contain similar details to those set out below, but which may be more specific to their business and we recommend that you check these if you visit their websites.

What information do we collect, and how?

The personal information AXA ICAS collects through this website may include details such as your name, e-mail address, company name and company telephone number. Personal information is collected by AXA ICAS via this website:

• through enquiry
• when you fill out a survey, or vote in a poll on this website;

We also collect information that could identify your computer to us (your IP address) and/or that tells us about how you use our website. See the section "Cookies" below.

What will the information be used for?

If we think some of our uses of the information that you give us are unlikely to be clear to you, we will tell you what the uses are before you submit the information to us.

Our uses include marketing and we may share information for this purpose with other AXA Group companies. Very occasionally we may also do this with companies outside the AXA Group with whom we have a business relationship - see the section "Your rights" below.

We will use the information we collect for analytical purposes, and to assist us in improving our website, processes, products and services.

We will use information to safe-guard against fraud and money laundering. We are required to report details of some suspicious activities to the Serious Organised Crime Agency (SOCA).

We may also use other companies to help us provide services to you and to store your information. Many of these are AXA Group companies and some of these companies are based outside the UK, most notably in Switzerland where AXA has a very secure European Data Centre, and in India.

Your rights

AXA ICAS UK Ltd is committed to delivering the rights that the Data Protection Act 1998 and Privacy and Electronic Communications Regulations provides to individuals.

Amongst these are:

• the right to object to your personal information being used for direct marketing. We will give you the ability to object to this. Where required we will ensure we obtain your consent before undertaking marketing;
• the right to request a copy of the personal information AXA ICAS UK Ltd holds about you. To do this, please write to us with full details of what you require enclosing a cheque or postal order for £10 payable to AXA ICAS UK Ltd, at the following address:

Data Protection Manager
AXA ICAS UK Ltd
Gloucester House
399 Silbury Blvd
Milton Keynes
Bucks
MK9 2HL

United Kingdom

Cookies

AXA ICAS UK Ltd sends cookies to your computer from this website. Cookies are pieces of information that a website transfers to your computer. Cookies can make the web more useful to you by storing information about your preferences on particular websites, which allows website owners to provide more useful features for their users.

AXA ICAS UK Ltd uses cookies and tracking software to monitor customer traffic patterns and site usage in order to develop the design and layout of the site to better meet the needs of visitors to this website. This will include non-specific data such as mouse-movements and pages visited.

Should you wish to restrict the data that we collect through our tracking software, you can alter the cookies settings in your browser.

Errors and omissions

If you believe that there may be an error in any of the information that you have submitted via this website, please email: icasworld@axa-icas.com

We will review your records as soon as possible.

Third Party links

This website may contain links to other websites which are outside our control and are not covered by this Privacy Statement. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Consent

We do not intentionally collect any information via this website from children under 16 years of age, and unless the information was collected in connection with a policy claim, shall delete the details when a parent or guardian notifies us that details have been obtained from their child.

Additional Information

We will amend this privacy statement from time to time and for this reason, it is valid for a period of 1 day from the date you have viewed it. We recommend that you read this statement regularly.